Why Luxe by Hugh Rice?
Our sister company Hugh Rice the Jewellers are the recipients of Retail Jeweller’s Independent Retailer of The Year Award for a reason; over the past 40 years they’ve helped thousands of our customers pop the question, say ‘I do’ and find the perfect timepiece. That Hugh Rice DNA is very much a part of Luxe by Hugh Rice, and our colleagues genuinely care about you; we’ll get to know you personally and use our expert knowledge to find exactly what will delight you.
Our colleagues are the experts, we have a very comprehensive training structure that includes internal and partner-led courses, meaning you can trust us to provide the very best advice.
Trusted by You
We pride ourselves on a very high standard of customer service. We're strong believers in honesty and openness, and we give every customer the opportunity to rate our products and service.
Secure and Safe
We ensure your safety when shopping with Luxe by Hugh Rice. At the top of your browser (next to the search bar) there's a padlock which authenticates our website as having a secure connection and keeps your information protected. We also provide secure and trusted payment methods including credit/debit card payment through SagePay, and payment via PayPal and V12 Retail Finance.
We're proud to be an official retailer for such an amazing selction of designer jewellery and watch brands including Pandora, Nomination, Thomas Sabo, Michael Kors, Swarovski, Olivia Burton and more. All of our products are genuine and delivered in authentic brand packaging.
Here to Help
If you have any questions about your purchase or about our website, please feel free to get in touch via phone (0800 342 3180), email (firstname.lastname@example.org) or using our LiveChat, and our colleagues will be happy to help.
Quick and Easy Delivery
We offer 3 simple delivery options:
Standard 1-3 working days
Express 1-2 working days
Click and Collect 1-3 working days.
Standard is free on orders over £75, and Express is free on orders over £200.
Luxe by Hugh Rice Anywhere
We have Luxe by Hugh Rice stores in Hull, Beverley and Wakefield, and our website is designed for easy use on laptop, tablet and mobile, so whenever you shop with us, you’ll receive the same first-class experience.
Spread the Cost
We work with V12 Retail Finance to offer a fantastic range of credit options for when you want to spread the cost. We offer Interest Free Credit, Classic Credit and Buy Now, Pay Later on all qualifying orders over £300.