Our COVID-19 Response

Our Stores

Our stores are currently closed until Wednesday 2nd December 2020 due to government guidelines. This includes the Hull, Harrogate and Beverley branches of Hugh Rice and the Hull and Beverley branches of Luxe by Hugh Rice.

Online

Both hughrice.co.uk and luxebyhughrice.co.uk are open for all your online shopping needs. Our delivery services can help you maintain social distancing.

Please be assured our dispatch team follows strict hygiene practices.

Delivery

Please be aware, delays of 1-2 working days can be expected on all orders.

Express Delivery is currently guaranteed to be delivered by 9pm the next working day.

We cannnot currently guarantee orders placed before 12pm Monday to Friday with Royal Mail Express Delivery will be dispatched the same day and delivered the next working day.
We will attempt to process and dispatch all orders as quickly as possible, however please be aware that during this time the processing time may be extended.

For a more accurate delivery time, please get in touch.

Returns

We have extended our returns period to 90 days.
Please ensure it is unworn and in its original packaging, and we will provide a full refund or exchange (this excludes Gi­ft Cards, personalised and bespoke items unless they are faulty).